Firstly, if you are lockout as you read, please, don’t panic. Call NW Locksmith and we will be there in 10-20 minutes – it depends on the hour when you are calling and on how busy we are. But no worries, we are always trying to be there as quickly as possible. The locksmith will come over your place and he will let you know what can you do in your situation. He has everything he needs to sort you out in case of a lockout in his truck, so the time is not going to be a problem. We are a mobile locksmith service (not a shop!) and we aim to be the quickest London Locksmith in the North West area of London.

An average of our time response would be 15 minutes but it depends a lot on the traffic. We are locals, based on Marylebone Road, so we have to calculate the trip from our office to your place. If the locksmith is coming to you from straight another job the time may be different. The locksmith is driving as fast as possible but sometimes it is not up to him to go faster. We are trying to be quick and to work speedy – We do understand when there’s an emergency. Also, if you are calling us during peak times, it might be hard to dispatch a locksmith straight away as there are many jobs around that time. But, no worries. If we are getting too busy we will give you an approximate ETA on the phone and we will see if it works for you.

YES, we are always taking emergency calls! We are getting many calls mostly during the Weekends or late evenings, so our Locksmith company never stops. So, we are working 247!! A 247 service means we are working 24 hours with no exception, all the time, no matter what. Bad weather, late nights, or weekends, there’s no excuse. We will be there, just call!

Again, this will be another vague answer but all the doors are REALLY different and we are using a WIDE range of locks, different models, and levels of security. Therefore, there are different methods of door opening but the locksmith will explain everything on-site. Just to give you a rough estimate, a normal door should be open in about 5 minutes if we are talking about a simple low-security lock because our highly trained locksmiths know exactly what they are doing and they are working really quick. But… there’s always a but, isn’t it? When it’s not up to them, a job can last even 2 hours. in short, it depends a lot on the circumstances.

Mostly, the insurance policies are asking for external British Standard BS3621 locks. So, it’s either a five-lever mortice deadlock/sash lock or a multi-point locking system. The locksmith will advise you what’s the best option for your particular door.

YES! We’ve got plenty of after-burglary or after break-in cases in our company because of this matter. When you move house you might be excited with the interior design and other things like this but you have to remember that your house safety is the most important issue. So, please don’t forget to change the old locks and check all the ways of access you have on your new property. A locksmith can come over for a proper evaluation and he can give you the best advice on how to level up your home security. If you need more details you can read more about this here, on our website, in the section BURGLARY PREVENTION OR AFTER BREAK-IN REPAIRS.